Our pledge is to provide every caller with the help that they need.
The hardest part of all can be picking up the phone.
Your call will either be answered by one of us, or a message service who will arrange for a callback as soon as possible. Our team consists of individuals in all sorts of recovery from all sorts of conditions – we will have a confidential, non-judgemental and understanding chat with you, with no motive other than to help you.
We are all people who have been there, and found a way out.
After this initial conversation we will make some suggestions which could include attending some 12 Step meetings (accompanied by one of us if possible), telephone counselling with one of our volunteers, or face to face therapy/counselling from one of our approved practicioners at a discounted rate.
Alternatively if the situation is more critical we can arrange for a conversation or meeting with a member of our Clinical Team, who will give you a clinical assessment and suggest a path of treatment, which he will case manage if necessary.
This could include sessions with psychiatrists or treatment at residential or non-residential facilities.
With over 15 years on the clinical side, Johan has a strong working knowledge of all practitioners and facilities in the UK and overseas, and will be able to make a recommendation based on your needs.
We are not affiliated with any treatment center or service providers.
We take no commission of any kind. Ever.