What We Do - Music Support

The right support, at the right time

Everyone’s circumstances are different and there’s no one-size-fits-all approach to mental health, substance use or addiction. That’s why we use a stepped care approach, based on NHS principles, to make sure you receive the level and type of support that’s right for you.

You don’t need to work out what you need before you contact us. We’ll listen, understand what’s going on and work with you to find the most appropriate way forward. Our support ranges from preventative and early intervention through to more specialist support for severe or complex needs. Depending on your circumstances, this might include counselling, brief interventions, signposting and advocacy, external referrals, case management or support accessing specialist treatment, we’ll figure that out together.

Our Stepped Care Model

‘Stepped care model’ might sound a bit technical, but really, it just means we can meet you where you are, with support for whatever you’re going through, wherever you fit on the scale.

1. Preventative & Early Intervention
Support to help you look after your wellbeing, understand what you’re experiencing and take action before things become more difficult.

2. Mild to Moderate Needs
More focused support to help you work through challenges, build coping strategies and make positive changes.

3. Moderate to Severe Needs
More intensive or specialist support when difficulties are having a significant impact on your life and wellbeing.

4. Severe to Complex Needs
Tailored support and referrals for people who may need more intensive, specialist or clinical care.

External Referrals & Case Management

If the support you need requires more specific services, we can help connect you with trusted clinicians who specialise in those areas. Our in-house pyschotherapists can provide tailored referrals to practitioners, detox units and residential treatment centres with first-hand knowledge of the music industry. This ensures care that is both clinically robust and remains sector specific.

You don’t have to know what kind of help you need. That’s what we’re here for.

Signposting, Guidance & Advocacy

We can help connect you to a range of support networks and mutual aid organisations. Where appropriate, we can also liaise with GPs and community services on your behalf.

Financial Support for Detox and Addiction Rehabilitation

We’re committed to helping people access the treatment they need, including detox and residential rehabilitation. Where statutory support isn’t available and cost is a barrier, we may be able to help with funding towards treatment. Support is considered on an individual basis, in line with a GP’s recommendation and subject to a means assessment.

Get in Touch

To chat about what support might be right for you, call us on 0800 030 6789 or email helpline@musicsupport.org.

“Music Support literally saved my life - they spoke with hospital staff when I was on the edge of suicide and stressed the importance of my case. Things are much better now, I’m nine months sober and have the tools to live my life fully.”

“Music Support never gave up; my son is now in rehab and working on his recovery. They have been pivotal in helping to secure the funding, resulting in my son now receiving the intensive treatment he needs to help him overcome his addiction and underlying mental health issues.”

0800 030 6789