Please note:

Due to the evolving situation with coronavirus, we will not be onboarding any new volunteers this year. Please keep checking back here for further updates. Thank you.


We have two voluntary programmes that require dedicated volunteers in order for us to be able to achieve our goals and reach the people that need us, these are helpline and safe hubs.


In order to meet demand, we are looking to grow our helpline volunteer team. We are looking for music industry professionals with personal experience of addiction, mental or emotional health matters who can assist with offering peer support and signposting when needed to the appropriate professionals in these fields.

You will form part of a strong team who would donate their time on a shift basis in order to ensure we have helpline cover all day every day. Find out more about what you can expect from the role and how to apply below.


During the festival season of May to September we require Safe Hub volunteers to donate their time to Music Support. The Safe Hubs are located in the backstage areas of some of the UK’s top music festivals, offering easy to access advice and support to anyone involved with the music industry.

A calm, relaxed and confidential environment where our volunteers can provide support and appropriate signposting for those who need it, escaping the mayhem and chaos of a festival environment.

All volunteers must have a music industry background and have had experience of addiction, emotional or mental health.


We value our volunteers and know they make a huge impact to Music Support. They bring expertise and a wide diversity of skills that help our charity and those we support. Our aim is to not only recruit great volunteers but also find the best ways to support them.

As a volunteer you will receive the following:

  • Reimbursement for expenses (in line with our expenses policy)

  • Insurance cover whilst volunteering

  • Access to relevant training

  • Work attire for safe hubs – branded t-shirts, sweatshirts etc

  • Knowledge of exactly what is and what is not expected of you

  • An allocated supervisor you can talk to about your work