Important: Current waiting times
We are currently experiencing exceptionally high demand for our services, which means there may be delays in responding to enquiries and arranging counselling. We know reaching out for support can be a difficult step, and we’re sorry if you have to wait. We want to be transparent about current timeframes:
- Initial response: approximately 4–6 working days.
- Starting counselling: approximately 4–6 weeks after referral, depending on availability.
These are estimates and may vary. We’ll do our best to keep you informed and appreciate your patience while we work to support everyone who contacts us.
Need urgent support?
Music Support isn’t an emergency or crisis service and we may not be able to respond immediately.
You can call Samaritans free, any time, on 116 123.
If you or someone else is in immediate danger, call 999 or go to your nearest A&E.
What We Do
By the industry, for the industry
Music Support is the charity that supports anyone in the UK music industry affected by mental health, substance use or addiction challenges. Founded in 2016, Music Support’s services are delivered by in-house psychotherapists and a team with experience of working in the music industry.
Newsletter
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Sign up to the Music Support mailing list to receive our monthly newsletter, featuring the latest news and updates on our support services, training, events and opportunities. We’ll share new resources, campaigns and stories so you can stay up to date on what support is available in your industry.
Our core services
Support Services
A helpline, counselling, external referrals & case management, signposting and advocacy from in-house counsellors with lived and music industry experience.
Family & Friends
A range of support and resources for family and friends (including colleagues) of those struggling with problematic drinking, drug use or other addictions.
Training
Mental Health First Aid and Addiction and Recovery Awareness training to provide you with the tools to protect the wellbeing of your peers (and yourself).
Safe Hubs
A dedicated backstage space at festivals across the UK for artists and crew to take time out and speak to Mental Health First Aid trained staff.
Thank you to our partners and supporters
News
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