What We Do

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BY THE INDUSTRY, FOR THE INDUSTRY

Since 2016 Music Support has been providing a number of core services to the industry, mostly provided by peers and volunteers with an industry background. We are not affiliated with any provider or treatment centre, although we have developed fantastic relationships with excellent clinicians and care providers to whom we will signpost our beneficiaries. No issue is too large or too small to be outside of our area of operation. We welcome the call of anybody working in the UK music industry who needs any sort of support.

Helpline

HELPLINE

Monday - Friday: 09:00 – 17:00

All our phone volunteers have personal experience of the music industry and the issues that Music Support covers.

They have been through our rigorous training designed and facilitated for Music Support by professional trainers in this field, in consultation with The Helplines Partnership.

Helpline
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THRIVE APP

Thrive is an NHS approved wellbeing app with over 100 hours of content and tools to help with the prevention, detection and management of Mental Health issues. It is beneficial to those in immediate distress but can also be used as a preventative tool to help you to look after your mental health on a daily basis.

Find out more about its many amazing features, read testimonials from the music and events industry and download for FREE.

Recovery-music-support
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ADDICTION & RECOVERY WORKSHOP

New workshop

An interactive workshop to help learners understand the origins of addiction, identify its signs and symptoms, and empower you to support those living with it.

This course is designed and delivered by peers with lived experience and professional experts in the field of addiction and recovery.

  • Define what is addiction and recovery.
  • Understand factors that perpetuate the cycle of addiction and those that support recovery.
  • Feel more confident about recognising the signs and symptoms of addiction.
  • Feel more confident about starting conversations aimed at guiding an individual towards recovery.
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MENTAL HEALTH FIRST AID

MHFA England Instructor Member

Music Support provides a range of mental health first aid courses delivered by an instructor, qualified by Mental Health First Aid England. These courses are aimed at raising awareness of mental illness within the industry, enabling people to support themselves and others to aid recovery.

  • Mental Health First Aider (2-day)
  • Mental Health Champion (1-day)
  • Mental Health Aware (4-hour)
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CRISIS SUPPORT

Music Support can respond rapidly to urgent situations or emergencies on an individual level or at a group level.

Using our network of clinical professionals and institutions we have arranged group and individual trauma therapy on a large scale after major traumatic incidents, and we have provided rapid intervention including emergency psychiatric appointments and admission to CQC regulated detox and residential treatment centres.

Music-Support-Webinar
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WEBINARS

Catch up with our discussions focusing on addiction and supporting recovery in the music industry, coping with change and more. 

Music-Support-Webinar
SAFE HUB 4
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SAFE HUBS

Our ‘Safe Hubs’ are hosted backstage at music festivals across the country to address particular needs that can arise on tour and specifically in the festival environment.

The Hubs provide a safe space for artists or anyone working backstage to speak confidentially with a fully trained and qualified volunteer about anything they may be experiencing, or to seek advice about clinical signposting for themselves, their clients or friends.

The Safe Hubs are also an alcohol and drug free environment where visitors can simply take a break from the mayhem for as long as they need.

In 2017, working with Festival Republic, Glastonbury and AEG, and crucially with the support of The BRIT Trust we arranged 11 Safe Hubs at UK festivals and plan to grow this number substantially moving forward.

Due to the cancellation of all festivals because of the COVID-19 crisis, our Safe Hubs did not operate in 2020. We are monitoring the situation closely and hope to return in 2021.